OBM & VA Services
Running a business should be an expansive journey, not an exhausting one.
As an entrepreneur, you may be used to wearing all the hats, but you’ve realized you can't do it all alone anymore. That's where we come in...
We create the space you need to rest , recharge and create in your business. We believe in giving entrepreneurs the ability to seamlessly blend business life and personal life with the strategy and support that fits their business needs!
Our Role Breakdown
We understand this may be your first time hiring help in your business so let’s break down what is an online business manager and a virtual assistant!
01
What is a Virtual Assistant?
A virtual assistant ( VA ) is a person that provides administrative, technical, or creative support to individuals or businesses remotely.
02
What is an Online Business Manager ?
An online business manager (OBM) is a professional who assists business owners in managing and streamlining their online operations. Unlike a virtual assistant who typically handles specific tasks, an OBM takes on a more strategic and managerial role within the business. Their primary focus is on the overall management and growth of the online business.
services
Our Services
At Imani DaCosta & Co. we are committed to supporting businesses that heal, empower, and educate the collective. That's why we offer three distinct services tailored to suit entrepreneurs at three different stages of business.
Strategy Sessions for Entrepreneurs & Small Business Owners
$250 USD FOR 1 HOUR
If you find yourself unsure of what you truly need to move your business forward, this session is for YOU.
As a creative entrepreneur or small business owner, it's common to feel overwhelmed with the lack of systems in place, uncertainty about marketing , branding and confusion regarding essential tools for client onboarding, scheduling calls, accepting payments etc. Moreover, understanding the budget required for these tools, hiring a new team member and how to effectively integrate these tools in a way that feels good for YOU!
+ learn more
With Imani's extensive experience working with both solopreneurs and teams of up to 30 members, across service and product-based industries, she possesses a wealth of knowledge on effective strategies and systems that create results. Additionally, as a business mentor herself, Imani approaches your business not only holistically, but also from a strategic perspective.
You will be asked to complete a detailed questionnaire to ensure a focused discussion tailored to your specific needs. The session will be recorded for your convenience, allowing you to revisit the insights and guidance provided.
We discuss the lack of systems in place, your current marketing , your branding, essential tools like client relationship management platforms, project management platforms and much more for client onboarding, scheduling calls, accepting payments, courses etc. Together we have a transparent conversation to understand your budget & how to effectively integrate these tools in a way that feels good for YOU! We also take into account your work and personal obligations when strategizing next steps in your business.
You will receive a comprehensive PDF summarizing the discussed strategies and outlining the recommended next steps.
At Imani DaCosta & Co., we prioritize the success and alignment of our clients. We carefully select clients to ensure an aligned partnership. Oftentimes, business owners may believe they require an Online Business Manager (OBM) or Virtual Assistant (VA) to boost revenue or improve marketing efforts. However, the underlying issue might lie in branding or the absence of mentorship. At Imani DaCosta & Co. we do not take on all clients for this reason , we do not put profit over your business needs. If it is clear during the session that you may benefit from other services, Imani will give you a list of referrals that may be a better fit if the agency cannot meet your business needs. If you decide to move forward with services within 30 days of your session the $150 session fee will be deducted from your first months invoice.
Before the one-hour session
During the session
To further support your progress
$250 USD FOR 1 HOUR
Strategy Sessions for Entrepreneurs & Small Business Owners
If you find yourself unsure of what you truly need to move your business forward, this session is for YOU.
As a creative entrepreneur or small business owner, it's common to feel overwhelmed with the lack of systems in place, uncertainty about marketing , branding and confusion regarding essential tools for client onboarding, scheduling calls, accepting payments etc. Moreover, understanding the budget required for these tools, hiring a new team member and how to effectively integrate these tools in a way that feels good for YOU!
Virtual Assistant O.N.L.Y Services
Our monthly retainers start at $800 USD per month.
This program requires a 3 or 6 month contract.
Our monthly retainer options are tailored to suit your specific business needs. Final rates are determined during the consultation call and are based on factors such as: the number of clients you have, the systems you utilize, the services required, and the desired frequency of assistance.
Our virtual assistant only service focuses solely on providing reliable and trustworthy virtual assistant support to assist with various administrative tasks , operational needs, customer support, data entry, scheduling, personal assistance and much more!
This is for the business owner that is already clear on the strategy needed to grow their business sustainably. We do not offer strategy with this service.
+ learn more
Imani DaCosta & Co. values the blending of work and personal life, offering freedom and flexibility, and fostering transparency and trustworthiness. Our virtual assistants embody these values and are passionate about helping your business thrive. With packages starting as low as $800 USD per month, our Virtual Assistant O.N.L.Y service is an affordable solution tailored to the needs of small business owners like you. It's important to note that our program does not include strategy or online business management services.
If you do not yet have standard operating procedures in place, are unsure what systems and tools to use and are not currently using a Client relationship management or Project Management System - we help you organize that. That will be an additional fee of $150 USD before starting services to ensure that delegation and tasks are clearly understood and organized for the quarter.
When you join our Virtual Assistant O.N.L.Y Program, you won't work directly with Imani DaCosta herself. Instead, you'll be assigned a dedicated agency coordinator who will oversee your project, ensuring a seamless experience with your virtual assistant. This structure allows us to provide consistent support and guidance while meeting your business's evolving requirements.
Please take a look at all of the services provided by Imani DaCosta & Co in the section below!
O- Organized: N - Nurturing: L - Loyal: Y - Yielding Results
This service is designed specifically for entrepreneurs that do not need an online business manager or strategy throughout the month.
At Imani DaCosta & Co., we understand the importance of finding the right virtual assistant who not only aligns with your needs and values, but also stays up to date with the ever-evolving online space. That's why we prioritize the continuous growth and development of our virtual assistants. We carefully select and vet talent from around the world to ensure you have access to amazing support.
When you choose our Virtual Assistant O.N.L.Y service, you gain a dedicated virtual assistant & a coordinator. Our virtual assistants undergo monthly reviews and training sessions to stay current with the latest trends and advancements in the online space. This commitment to ongoing education and improvement enables them to deliver the highest level of service and expertise to support your business.
Our monthly retainer options are tailored to suit your specific business needs. Final rates are determined during the consultation call and are based on factors such as: the number of clients you have, the systems you utilize, the services required, and the desired frequency of assistance.
Our virtual assistant only service focuses solely on providing reliable and trustworthy virtual assistant support to assist with various administrative tasks , operational needs, customer support, data entry, scheduling, personal assistance and much more!
This is for the business owner that is already clear on the strategy needed to grow their business sustainably. We do not offer strategy with this service.
Virtual Assistant O.N.L.Y Services
Our monthly retainers start at $800 USD per month.
This program requires a 3 or 6 month contract.
Online Business Management (OBM) & Virtual Assistant (VA)
Our monthly retainers start at $1000 USD per month.
This program requires a 3 or 6 month contract.
If you require comprehensive HR, payroll, and administrative support for a team, our packages can range all the way to $3,000+ USD per month.
Our monthly retainer options are tailored to suit your specific business needs. Final rates are determined during the consultation call and is based on factors such as: the number of clients you have, the systems you utilize, the services required, and the desired frequency of assistance.
For business owners looking to scale and expand their operations. This service is designed to provide holistic support for your growing business. This service encompasses strategic guidance on launches, program offers, and growth initiatives, online business management, and virtual assistant services. With our team by your side, we'll help you optimize your operations, streamline processes, and drive sustainable growth.
We work closely with you to intuitively identify the areas that need improvement. At Imani DaCosta & Co. we take a hollistic approach to business, we don’t only look at your business – we look at YOU! We know that business is not one size fits all and we know that one system or process doesn’t work for every business owner.
For the business owner that is ready to regain their valuable time , we are your strategic partner! With our agency we focus on streamlining your business operations and implement better systems for sustainable growth. Our goal is to always allow you to expand with ease and not exhaustion.
Our OBM + VA monthly retainers come with amazing benefits like:
- Regular communication with Imani through monthly, weekly, or bi-weekly calls, depending on your monthly retainer rate.
- Team Management so that you can relax and stay in your zone of genius!
- Strategic planning for each quarter, assistance with program and pricing strategies, and ongoing competitor research are also included to keep clients informed within their industry and ensure continued growth and success.
We encourage all entrepreneurs to prioritze rest and creativity while we take care of your business. While working with Imani DaCosta & Co. business owners can focus on their strengths, unleash their creativity, and confidently delegate operational tasks, ultimately achieving sustainable business growth.
We can’t wait to see you expand with ease !
If you require comprehensive HR, payroll, and administrative support for a team, our packages can range all the way to $3,000+ USD per month.
Our monthly retainer options are tailored to suit your specific business needs. Final rates are determined during the consultation call and is based on factors such as: the number of clients you have, the systems you utilize, the services required, and the desired frequency of assistance.
For business owners looking to scale and expand their operations. This service is designed to provide holistic support for your growing business. This service encompasses strategic guidance on launches, program offers, and growth initiatives, online business management, and virtual assistant services. With our team by your side, we'll help you optimize your operations, streamline processes, and drive sustainable growth.
Online Business Management (OBM) & Virtual Assistant (VA)
Our monthly retainers start at $1000 USD per month.
This program requires a 3 or 6 month contract.
Services by Imani DaCosta & Co.
Invoicing clients + Payroll
- Sending client invoices: We handle the invoicing process, ensuring timely and accurate invoices are sent to your clients.
- Following up if payment deadlines are missed or payments did not go through: Our goal is to ensure that payments are made on time and to resolve any payment issues that may arise.
- Completing payroll for your entire team: We handle the payroll process for your entire team, taking care of all the necessary calculations and documentation.
Invoicing clients + Payroll
Onboarding + Offboarding clients & team members
- Seamless onboarding experience for clients and team members
- Efficient contract management and payment processing: ensuring that contracts are signed correctly and deposits are processed promptly
- Welcome emails / packet creation for new clients
- Creation of testimonials and feedback forms
ONBOARDING + OFFBOARDING CLIENTS AND TEAM MEMBERS
Calendar Management & General Admin
- Efficient Scheduling: We will ensure that all your meetings and events are carefully managed to avoid any scheduling conflicts. This includes reviewing your calendar, coordinating with team members or clients, and finding suitable time slots that work for everyone involved.
- Project Management Support: We will assist in updating your project management tasks and keeping them organized. This includes inputting new tasks, tracking progress, and ensuring that deadlines are met.
- General Administrative Support: managing email correspondence, organizing files and documents, handling data entry tasks, and providing assistance with routine administrative duties.
- Full OBM and Team Management Services: This includes overseeing and coordinating your team's activities, delegating tasks, tracking progress, and ensuring that projects are delivered on time and within budget. As your OBM, Imani will provide strategic guidance and support to help your business thrive
CALENDAR MANAGEMENT & GENERAL ADMIN
Membership Support
- Content Management: managing and organizing your membership site content, including uploading and organizing resources such as videos, audio files, PDFs, and worksheets.
- Member Onboarding: seamless onboarding process for your members, setting up registration forms or plans, welcome emails, and member profiles.
- Technical Support: Ongoing technical support for your membership site by contacting customer service and troubleshooting any issues that arise.
- Community Engagement: implementing features such as discussion forums, posting in your membership site to keep members engaged.
Membership Support
Email Management + Marketing & Newsletter Creation
- Email Management: Responding to potential leads, inquiries, and customer communications, forwarding relevant emails to appropriate team members, and organizing your inbox for easy access and efficient communication.
- Email Marketing: We help you plan & execute email marketing campaigns to engage your audience, promote your products or services, and drive conversions. This includes designing visually appealing email templates via flodesk.
- Newsletter Creation and Copywriting (industry-dependent): If applicable to your industry, We can assist in creating engaging newsletters for your audience. This includes designing newsletter templates, curating relevant content, and crafting persuasive copy to captivate readers and keep them informed about your latest updates, promotions, or industry insights.
Email Management + Marketing & Newsletter Creation
Ebook / Freebie / PDF / Worksheet Formatting + Creation
- PDF / Worksheet Creation: We can create PDF documents or worksheets to accompany your Ebook or workbook. These can include fillable forms.
- Formatting : Using Canva, We can format your Ebook up to 20 pages, creating visually appealing layouts that enhance readability.
- Consistent Style and Branding: We will ensure that your Ebook maintains a consistent style and branding throughout, aligning with your overall brand identity. This includes incorporating your logo, color scheme, fonts.
- Quality Assurance: We will conduct a final quality check to ensure that the edited and formatted Ebook meets your expectations and is ready. This includes reviewing the layout, checking hyperlinks (if applicable), and ensuring that the final product is error-free.
Ebook / Freebie / PDF / Worksheet Formatting + Creation
Scheduling Social Media Post
- Scheduled Post Management: We handle the scheduling of your Instagram posts using a scheduling app. This includes selecting optimal posting times.
Scheduling Social Media Post
Personal Assistance
- Scheduling: We handle your scheduling needs, ensuring important tasks and appointments are organized and efficiently managed. This includes setting up meetings, coordinating calendars, and keeping you informed of upcoming commitments.
- Research: We conduct research on your behalf for various needs, such as events, flights, services, or any other specific business or personal requirements. This will save you time and provide you with accurate and relevant information to make informed decisions.
- Appointment and Flight Bookings: We take care of booking appointments with clients, colleagues, or service providers based on your preferences and availability.
- Travel Planning Support: We provide assistance in researching and organizing accommodations, transportation, and other travel-related logistics.
- Family Appointments and Childcare schedule: We can book dr appointments for you and your family and research and book childcare or nanny / doula / housekeeping / laundry or petsitting services in your area.
Personal Assistance
Add On Service
Retreat & Event Planning & Assistance
Led by our founder, Imani DaCosta, and co-founder, Asia DaCosta, we bring a wealth of expertise to create and coordinate exceptional events. Based in NYC, we offer local event planning services, and we are also available for travel within the United States and internationally during specific periods in 2024 for events and retreats (April, May, June, and the first two weeks of August).
Our retreat and event planning services are designed to cater to your unique needs and vision. We offer a comprehensive range of services, including venue selection, itinerary planning, logistics coordination, vendor management, guest accommodation arrangements, and much more. We work closely with you to understand your preferences, and with our attention to detail and creative flair, we ensure that every aspect of your event is meticulously planned and executed.
To ensure a smooth and successful event, we recommend reaching out to us at least 4-6 months in advance to secure your dates. The earlier you provide us with details about your event, the better we can customize our services to meet your specific requirements.
Contact us to inquire about our services and let us bring your vision to life.
Rates for this service start at $250 USD/mo.
Our team can create professionally designed newsletters that deliver valuable content and keep your subscribers informed and interested. Whether it's monthly updates, promotions, or educational resources, we'll craft newsletters that align with your brand.
Newsletter Creation (4/mo.)
Rates for this service start at $2000 USD
We set up your Dubsado CRM, a popular client management platform, according to your specific needs. This includes setting up automation workflows, creating branded templates,integrating payment gateways and much more.
Dubsado System Set ups
Rates for this service start at $500 USD
We offer professional and visually appealing landing page and sales page creation services for your new product or offer.
Landing page + Sales page creation
Individual Project Based Services
Rates for this service start at $500 USD/mo.
We offer comprehensive support to ensure your episodes are produced and delivered seamlessly. Our services include show notes creation, Merging audio , publishing episodes, episode scheduling, and podcast promotional graphics like audiograms for social media.
Podcast support
(4 ep./mo.)
Systems
& tools we are familiar with
- Dubsado
- Asana
- Calendly
- Slack
- Zoom
- Leadpages
- Canva
- Flodesk
- Loom
- Mailchimp
- Squarespace
- Showit
- Mighty Networks
- Quickbooks
- Wave
- Microsoft Office
I was struggling to expand. I met Imani while I was actively grieving and I needed help with my business coaching program. I couldn't think about doing any of the administration work while I was showing up for my clients.
Imani has changed my life. I'm HORRIBLE at asking for help, but she's always so proactive with asking me how she can best support me. She helps hold me accountable. She reminds me of my worth. She pushes me to strategize and be more efficient. I really appreciate the way she has helped me expand, simply by giving me more mental, emotional, and energetic capacity.
I would recommend her to anyone who is serious about growing their business. I choose to work with Imani, not only for her VA skills, but her strategical abilities. This is definitely something I think every one of her soul clients should take advantage of - her brain is as beautiful as she is.
ASHANTE FRAY /
@_synchronizedsoulsinc
Trauma-informed healer and coach
ASHANTE FRAY
Cake & Bakery
Faviola Herrera /
@emiliascakeandbake
Imani helped me establish dubsado for my business to make my ordering process a more seamless and effective process. It’s been super helpful and beneficial I have received praises from my clients. She also helped me organize Asana which has allowed me to be more organized in my business AND my personal life. She took the time to assist me in creating different projects and places for all my needs. It has been a super effective and helpful tool that I literally use if not daily, weekly. I don’t feel so overwhelmed or overworked now that I have a more proficient process.
Faviola Herrera
Soulful Empowerment Mentor
Janeen Padilla /
@golden.gypsy.goddess
Imani DaCosta & Co has helped me tremendously on my Soulpreneurship journey. Not only was I provided with information regarding a number of various tools I can use to manage the logistical side of my business but she also taught me how to use them effectively. In addition, and not limited to receiving assistance with reorganizing my website structure and creating a newsletter template.
I would undoubtedly recommend Imani DaCosta & Co to both virtual assistants and any other business owners. Not only is she knowledgeable but she actually takes the time to explain things thoroughly to others so they understand how to take the next steps they need in their VA or Entrepreneurship journey. She is not only the ultimate professional but also a kind human being.
Janeen Padilla
Although very successful we were quite disorganized! Imani has helped me stay focused and filter my thoughts. I do have a lot of great ideas, but it's about executing them properly and using my time efficiently by having proper systems and operations in place which the business was lacking. Having Imani there to support takes a lot of the stress away! A lot of tasks that will take me days, sometimes even weeks, Imani is able to do it in a fraction of the time. I've seen her do tasks that’s taken me days to complete, be done in 10 minutes. I have a lot of my time back; her help allows me to stay in my creative. I’m able to get sleep now!
I would recommend Imani and her agency because it’s needed, you won’t be able to grow your business at a proper rate or pace without Imani and her team! I always tell people, Imani gets it done! Although Imani helps with my business she also helps with family life as well. She has such a holistic approach and does check ins. The check ins are so important because Imani understands if I'm not okay, the business is not going to do well because I can’t show up as my best self. Now that Imani helps me in my business , I'm able to pour into my family because I have a lot more time.
ODESSA ANDERSON
CEO & Founder of Synergy Link
Imani gave us so much knowledge regarding systems, tools and workflows to automate our processes and work smarter in our businesses. She also gave us insight on hiring, and what it would look like to have a VA/OBM join our team so we can be better equipped to get the support we need when we’re ready. She gave us insight on things to do and not to do which I found super helpful. I loved her masterclass and grateful we got to learn from her!
KEYANA JP /
@beautyxkeyana
Beauty
KEYANA Jp
Our Approach
We believe that communication and transparency are key for any relationship. As your business expands , we want all of our clients to always communicate their needs. Business needs and personal needs. We believe in work-life blending and understand that life happens, children , grief , a need for a break etc! Transparency is a core value at Imani DaCosta & Co. and allows us to make sure your business is running smoothly whether you are 100% or if you want to take a few weeks off to decompress.
COMMUNICATE & BE TRANSPARENT ALWAYS
01.
We believe that effective planning and strategizing is KEY to running a sustainable business. With all of our clients we like to have a minimum of one strategy call or check in call a month to ensure that we are all on the same page and aware of what needs to get done throughout the month. This also allows us to complete business to-do’s ahead of time so no deadline is ever missed. Trustworthiness is a core value at Imani DaCosta & Co. We understand this is YOUR business and you may be dealing with perfectionism or you may be uncomfortable with the idea of someone else taking the reins, BUT you have to TRUST, you are in good hands.
STRATEGIZE & TRUST
02.
We believe delegation is the only way to expand. At Imani DaCosta & Co. we provide you with an online business manager and a virtual assistant. If you're unsure how to create standard operating procedures (SOP’s) and how to delegate, no worries - THAT is why we are here. We will work together to map out your quarter or your year and make sure that all business to-do’s are clearly communicated and delegated and you can finally let go.
DELEGATE & LET GO
03.
We believe that in order to create a sustainable business you need to blend and expand. Some may say balance, balance is a word of the past - we don’t believe in a balancing act at Imani DaCosta & Co. We believe in truly blending your life and your business so your work is something you never want to run from. Your business should feel calm , your business should allow you to flow and expand with ease while blending all of the aspects of YOU. Blending is a core value that we are extremely passionate about and we make sure to acknowledge it daily.
BLEND & EXPAND
04.
